Cookie Policy
Last updated: March 9, 2026
This Cookie Policy explains how FinSmart Malaysia uses cookies on our website. We use cookies to improve your browsing experience, personalize content, and understand how you interact with our financial education resources and consumer awareness tools.
What Are Cookies
Cookies are small text files stored on your device when you visit our website. They contain information about your browsing activity and preferences. These files help us recognize you when you return to our site and enhance your user experience. Cookies play a crucial role in making websites function more efficiently and helping us provide services tailored to your needs. They can be temporary (session cookies) or permanent (persistent cookies) depending on their purpose and duration.
Types of Cookies We Use
We use several types of cookies to support our operations:
- Essential Cookies: These are necessary for our website to function properly. They enable core functionality such as page navigation, access to secure areas, and basic services. Without these cookies, the website cannot operate effectively.
- Performance Cookies: We use these to understand how visitors interact with our site. They collect anonymous data about page views, bounce rates, and navigation patterns. This information helps us optimize our content about BNM licensed institution verification and financial product disclosure documents.
- Functional Cookies: These remember your preferences and choices, such as language settings and previously viewed pages. They allow us to provide a more personalized experience when you return to our educational resources.
- Analytical Cookies: We use these to track usage patterns and measure the effectiveness of our consumer rights awareness materials. They help us identify which sections about BNMTELELINK and BNM LINK are most valuable to visitors.
How We Use Cookies
Our cookies serve several important purposes related to your experience on our website. We use them to remember your login information and session data, ensuring you don’t need to re-enter details each time you visit. We also use cookies to understand which pages about financial product comparison shopping and consumer complaint channels are most frequently accessed. This helps us improve our content and ensure we’re addressing the most important consumer rights topics. Additionally, cookies enable us to measure website performance and identify any technical issues that might affect your ability to access our educational materials about BNM verification basics and disclosure document understanding.
Managing Your Cookies
You have full control over cookie settings on your device. Most web browsers allow you to refuse cookies or alert you when a website attempts to place cookies on your device. You can manage cookie preferences through your browser settings, though please note that disabling certain cookies may limit your ability to access some features of our website. If you choose to disable essential cookies, some functionality related to our consumer awareness resources may not work properly. We recommend keeping essential cookies enabled to ensure optimal performance when exploring our materials about BNM licensed institutions, financial product disclosures, and consumer complaint procedures.
For more information about cookies and how to manage them, you can visit your browser’s help documentation or consult cookie management resources. Different browsers have different procedures for managing cookies, so you may need to refer to specific instructions for your browser of choice. We encourage you to review your privacy and security settings regularly to ensure they align with your preferences.
Changes to This Policy
We may update this Cookie Policy from time to time to reflect changes in our website, technology, or applicable laws. Any updates will be posted on this page with the revision date clearly indicated. Your continued use of our website following any changes constitutes your acceptance of the updated Cookie Policy. We recommend checking back periodically to stay informed about how we use cookies and protect your information while you access our consumer rights education and financial product awareness resources.